2026-10-06 · MOBILE GAME

Data Deletion

This page covers VORTRYN: Rise of the Cores for Android and iOS, offered by an individual developer under the VORTRYN name. There is no separate VORTRYN username/password. Supported versions may automatically sync gameplay saves with Google Play Games or Game Center/iCloud when a platform session is available. Local saves, platform copies and the identity/financial/ad service described below, which is not yet live, have separate data scopes.

How to request data deletion

Email a deletion request to privacy@vortryn.com

To remove progress, virtual currency, Core inventory and preferences from your device, clear VORTRYN app data in your device settings or delete the app. On iOS, choose Delete App rather than Offload App. This may permanently erase your progress.
For help with diagnostics, ad data or deletion, use the email link on this page. Use the subject “VORTRYN data deletion request” and include Android or iOS, your approximate dates of use and the type of data you want deleted. Do not send passwords or payment details.
We will review your request and carry out technically available deletion for data we can match. We will email you what we could or could not delete, why, and any applicable provider request route. Your email address alone may not identify device diagnostic or ad records.

Local game data

Progress, virtual currency, Core inventory and preferences are stored on your device. Clearing app data or deleting the game removes the local save, but does not automatically delete a connected Google Play Games Saved Games or Game Center/iCloud copy. That copy is not held on a server we operate, and we cannot remotely erase files on your device. On Android, you can manage a game's data through your Google Play Games profile; on iOS, check the available iCloud/Game Center data controls or email us for help with a platform save deletion route. The game currently has no separate cloud-save deletion button.

Prepared service: account closure is not data erasure

The VORTRYN identity, commerce and SSV service is not live. Its prepared account-close operation blocks new sessions and access for the native account; it is not physical data erasure and does not cancel subscriptions. It does not erase local gameplay files or platform cloud copies. Linkable pseudonymous identities/account bindings, purchase/spend/refund/entitlement history, transaction and ad-request journals preventing duplicate delivery, and backups remain during closure. We do not claim all these records are legally required. The operator, as data controller, must decide and approve legitimate purposes, minimization, retention and actual deletion procedures; no new duration has been invented. This local closure mechanism is not proof of compliance with store account-deletion requirements. Actual deletion/retention operations need separate acceptance before activation. Use the email request above for privacy help; manage subscriptions separately through the store.

Firebase Crashlytics diagnostics

The normal mobile build may send crash and error reports, app/device information and installation identifiers. Firebase Crashlytics keeps crash stack traces and their associated identifiers for 90 days before starting removal from live and backup systems; this does not mean every copy is deleted on day 90. The separate Firebase installation ID (FID) does not follow that 90-day retention period: Firebase may keep it until a deletion call or its own identifier lifecycle removes it. The game currently has no on-demand button to delete its FID directly. Clearing local app data does not immediately delete reports already sent; email us about data we may be able to match.

Ads and consent data

Even in Demo mode, the Google Mobile Ads SDK and Google UMP may process IP address, app/ad interactions, diagnostics and available device/app identifiers. Live ad units are not currently enabled; Unity Ads is only a potential AdMob mediation source. Providers apply their own deletion and retention rules, so we cannot promise an exact deletion period on their behalf. Email us and we will help identify an applicable provider request route. You can also manage choices under Settings > Ad Privacy in the game when those options are available.

Request emails

If you write to us, we retain your email address and message to answer your request and, if necessary, document the handling of it. After the request is complete, we delete correspondence that is no longer needed; records required by law may be kept longer. We do not promise a fixed period for this correspondence.

Firebase privacy information Google Privacy Policy Unity Game Player Privacy Policy